Old Republic Home Warranty Complaints and Reviews

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  • Customers like
    • Being able to retell my problem1
  • Customers don't like
    • Everything about my experience1
    • Service1
    • Waiting over 1 month for my replacement appliance1

  • Aug 13
  • Insurance
  • Old Republic Home Warranty Coverage
  • 17
  • REVIEW RATING 4/5

this is the biggest rip off i have ever encountered!!! please do not purchase. they out right lied to me about coverage and ended up costing me money for services they agreed to pay for and then backed out. If you want to be lied to and tricked into forking over your hard earned cash go for these guys!! Nothing but a racket! They make you think that you are getting something your not! Somebody is... Read more

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  • Jul 18
  • Repairs
  • Mesa, Arizona
  • Old Republic Home Warranty Service
  • 25
  • REVIEW RATING 4/5

One month and still waiting for my replacement washer. Plan Number: 21-650-161 June 15, 2015 we called for a washing machine problem. We were told the machine could not be repaired and an equal replacement would be provided. June 22nd order was taken by Renee for the new washing machine. We were told it would take 7 to 14 business day. Made several calls after day 7 to see if we could track the... Read more

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  • Jun 26
  • Repairs
  • Norwalk, Connecticut
  • Air Conditioner
  • 51
  • REVIEW RATING 4/5

Wow!!! I don't have the time or words to express how ORHW ripped me and my love ones off. Being a retired Army Vet. You would think that I would have recon a company loyalty before choosing. Well I didn't. My mistake.!!!! 8 yrs of loyalty to ORHW from me and in return I get hassled and accused of being Lier by them just because they sent a low quality contractor to my home to repair my a/c unit... Read more

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  • Apr 26
  • Repairs
  • San Ramon, California
  • Dishwasher Repair
  • 96
  • REVIEW RATING 4/5

I dont know what this companies issue is. I understand their process and it makes sense. Send a technician to your *** to check out the issue, pay them a copay like you do to a doctor. However this technician said that they never should of been sent out because it is clear to them that Old Republic would not cover it. This is completely different from what the girl said to me over the phone, her... Read more

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  • Apr 12
  • Repairs
  • Pelham, Alabama
  • Plumbing Services
  • 57
  • REVIEW RATING 4/5

I have already written my story once but will write it again since you'll now say you don't have a record of it--after I contacted Old Republic Home Warranty they sent a plumber out from Drain Go -I had water in my spare bedroom and my house is located on a slab- so they sent out another plumber from Drain Go for a second opinion--they (Drain Go) then contacted DEC Fire & Water Restoration... Read more

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  • Apr 09
  • Repairs
  • Pelham, Alabama
  • Flood Damage Repair
  • 37
  • REVIEW RATING 4/5

I couldn't agree more - I had a flood in my spare bedroom -since I'm on a slab they brought in huge dehumidifier and 4 large loud fans -so noisy I didn't see wasp until it stung me twice - and they had brought equipment in and left it for 12 days on full blast - they finally come to pick it up- but it's been in there so long the water had leaked out all over the concrete slab so the guy left it... Read more

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  • Nov 17, 2014
  • Repairs
  • Woodstock, Georgia
  • Air Conditioner
  • 166
  • REVIEW RATING 3/5

When our AC quit blowing cold air and kept freezing up in the heat of GA summer, we called Old Republic out about 7 times because the people they kept sending out didn't fix it. They even knew about a recalled item and told us to wait until it totally blew out before replacing the entire system like they should have to begin with. Thankfully we just kept calling as it kept breaking, until they... Read more

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  • Jul 21, 2014
  • Repairs
  • Ac Unit
  • 151
  • REVIEW RATING 4/5

I rent my home and the ac unit went out 3 days ago , old republic did contact a company to come out however no one was able to come until today 3 days later .. They get here and explain the entire fan blower was shredded and they need to order the part and it may take 2-3 days! I have 5 children aging from 7 months to 7 years I cannot keep my children In this house any more! I livr in Arizona and... Read more

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  • Jan 22, 2014
  • Repairs
  • Union City, California
  • Heater Repair
  • 122
  • REVIEW RATING 4/5

I have been without heat for the past 2.5 months because Old Republic Home Protection refuses to repair or replace my heater which is within the scope of my warranty. During the past 2.5 months I have talked to just about everyone connected with your office in San Ramon, CA. I have had to miss work to accommodate 4 different technicians your company has sent out to my property, spent hours on the... Read more

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  • Aug 29, 2013
  • Property Insurance
  • Jackson, California
  • Property Insurance
  • 1
  • 1
  • 217
  • REVIEW RATING 5/5

I purchased a warranty from Old Republic which according to them becomes valid at close of escrow. My escrow closed on Aug 22, 2013. Upon moving in there were issues with the HVAC unit. I placed and order for service on Friday Aug, 23, 2013 The service company called the next day to set a time to come out and check the unit. Yesterday Aug. 26 I get a call from Old Republic and they ask "did it... Read more

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