Old Republic Home Warranty Complaints and Reviews

Had an experience with Old Republic Home Warranty?   Submit review ›
Old Republic Home Warranty
Main address: 94583-0917 San Ramon CA
(800) 972-5985, (800) 866-2488, CustomerCare@orhp.com
  • 40 complaints
  • $36.5K claimed losses
  • $913 average
  • Show More
Had an experience with Old Republic Home Warranty?
Submit review › Submit review ›

  • Jul 21
  • Repairs
  • Ac Unit
  • 31

I rent my home and the ac unit went out 3 days ago , old republic did contact a company to come out however no one was able to come until today 3 days later .. They get here and explain the entire fan blower was shredded and they need to order the part and it may take 2-3 days! I have 5 children aging from 7 months to 7 years I cannot keep my children In this house any more! I livr in Arizona and... Read more

Was this review helpful? 0 0

  • Jan 22
  • Repairs
  • Union City, California
  • Heater Repair
  • 30

I have been without heat for the past 2.5 months because Old Republic Home Protection refuses to repair or replace my heater which is within the scope of my warranty. During the past 2.5 months I have talked to just about everyone connected with your office in San Ramon, CA. I have had to miss work to accommodate 4 different technicians your company has sent out to my property, spent hours on the... Read more

Was this review helpful? 2 0

  • Aug 29, 2013
  • Property Insurance
  • Jackson, California
  • Property Insurance
  • 1
  • 1
  • 68

I purchased a warranty from Old Republic which according to them becomes valid at close of escrow. My escrow closed on Aug 22, 2013. Upon moving in there were issues with the HVAC unit. I placed and order for service on Friday Aug, 23, 2013 The service company called the next day to set a time to come out and check the unit. Yesterday Aug. 26 I get a call from Old Republic and they ask "did it... Read more

Was this review helpful? 1 0

  • Aug 16, 2013
  • Real Estate
  • Crestview, Florida
  • Home Warranty
  • 58

For the past two years I have called in repairs for my upstairs AC which leaks downstairs and has ruined my master bedroom cieling, bathroom cieling, hallway walls and laundry room walls. They refuse to pay to have the problem fixed. They also refuse to pay to have damages that repairmen make to the sheetrock fixed. I am currently deployed to Afghanistan and have better things to do besides... Read more

Was this review helpful? 0 0

  • Jul 16, 2013
  • Household Services
  • 72

I have had my home warranty for 5 years and only filed a couple of requests... My refrigerator is not working right and they refuse to fix it saying its fine... Finely 1 of the techs said there was a problem and now Old Republic is saying they are not comfortable with that company doing the repairs and want to send another company... That was Friday here it is Tuesday still no new tech or a call... Read more

Was this review helpful? 1 0

  • Jul 13, 2013
  • Property Insurance
  • Charlotte, North Carolina
  • Customer Service
  • 67

They sent us out the worse AC company called adjustable services. Kept us without AC for two weeks. We spoke to the owner and they were extremely rude to my wife and they said we had to adjust to his schedule since we were out of the way for him. I can't understand how companies like this even stay open. Finally we got tired of waiting and called an AC company on our own. Old Republic never... Read more

Was this review helpful? 0 0

  • Jul 03, 2013
  • Repairs
  • Air Conditioner
  • 1
  • 1
  • 91

I bought this house 5 months ago and the air went out on a Saturday during the heat wave. I placed my claim on the computer and had to call on Monday afternoon and they said it must have been overlooked. They assigned a company and told me to call right now and the company would be out that day. The company (eric) didn't answer the phone and did not call back. I called the next morning and a... Read more

Was this review helpful? 2 0

  • Jul 02, 2013
  • Customer Service
  • Woodlawn, Maryland
  • Customer Service
  • 1
  • 1
  • 107

This company is a rip-off. The worse company that has been established in America. I moved in my house 6/14/13 and on 6/18/13 my basement bathroom had a sewage back-up. I called the company to request service and no-one show-up. After several hours my basement was flooded sewage and i called them again, the rep told me to call my own plummer and submitt my reciept for reimbursement since he was... Read more

Was this review helpful? 2 1

  • Jun 20, 2013
  • Repairs
  • Fairfax, Virginia
  • Central Ac Repair
  • 65

Our central AC went out. I called Old Republic. The service company they contract with is overworked, showed up 10 days later. The technician told me our evaporator coil has a leak. Fourteen days later, we still have no AC. Old Republic ordered the part, but it seems to have been lost in the shuffle. The service tech said when they get the part, they're so busy, we might have to wait another... Read more

Was this review helpful? 2 0

  • May 26, 2013
  • Household Services
  • Old Republic Home Warranty Contracts
  • 94

Old Republic Home Warranty Timeline Now . Local Business Suggest a phone numberAbout –Suggest an Edit Photos 233 Likes . Highlights Post Photo / Video Write something... .. Recent Posts by Others on Old Republic Home WarrantySee All. Jessica D. Guidry Company is ABSOLUTELY HORRIBLE!!! We just bought our new home and this warranty was in place. When we moved in we noticed the A/C was not cooling... Read more

Was this review helpful? 1 0
 
×
You are reading about Old Republic Home Warranty.
Filing a new complaint about
×