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1.6 Based on 12 reviews
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  • Customers like
    • Being able to retell my problem 1
    • Nothing about their services 1
  • Customers don't like
    • Being lied to 5
    • Service 4
    • Lies they tell you and the incompetence of the people 3

I have had worse problems then that. They have lied to me for a month. I called an emergency on 7/27 breaker tripping for hvac. was told it could catch house on fire. HVAC needs replacing, they hired a company but can't get a HVAC for some reason for the company to install. Guess they are waiting to find a rebuilt one or used because it still hasnt been replaced and all they have done IS LIE DAY IN AND DAY OUT, CHANGE DATES, CHANGE LIES, ETC. I... Read more

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Breaker to hvac tripping. Mentioned to hvac man and he said call emergency in to Old Republic Home Protection before house catches on fire. I did 7/27, numerous companies showed up and it was hvac bad. They have been giving me change after change why not replaced. Suppose to last week be installed, didn't happen. Been jerking me around almost a month. Have severe health problems, wear back brace, 80 yrs old and can't get ORHP to replace hvac.... Read more

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If your realtor "throws in a home warranty" make sure you dont use ORHP. We've had plumbing and AC problems at our house since we moved in, and just calling them and having someone show up is a nightmare. We have to call them an average of 5 times before we can get a service provider to show up. The service providers dont even want to work with them, so when you proactively call them, they are like "oh yeah we're booked solid for a month." ... Read more

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This company is made up of a bunch of CROOKS, their intent is to take the money and provide no services. They have a half a dozen class action lawsuits against them. With 1051 BBB complaints one would think that you people will start asking questions about the integrity of this company that you sell products for. Here is my story: We purchased a home warranty from ORHP when we purchased our home in Oct. 2015. On Sunday July 10th our toilets... Read more

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my ac stop working. it turns on with cold air for like 15 minutes then shuts off. the technician they sent out checked the thermometer upstairs and down. he looked up in the attic and looked at the furnace, looked and not touched. he went outside and looked at the fan unit, nce again looked and not touched. then he suggested that the problem was a zone problem and that he doesnt handle zone but that he'd call someone. well an hour later i get a... Read more

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it is totally a waste of money, worth less, I paid $385 for it for over 12 years and they would not help me with a bathroom pipe leakage. They made me spend more money and they didn't cover anything they don't tell you upfront that they don't cover bathroom pipe leakages. They tell you in a pamphlet what they cover but then when it comes to coverage needed they tell you oh that is not covered that is an exception. they also replaced my top... Read more

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I do not even know where to begin with how disappointed we have been with ORHW; we will not be recommending them to anyone and will be advising the realtor who closed our house to look into other options for home warranty providers. We moved in 09/2014 and immediately noticed a leak; we then had several service providers (8-10 of them) out to our home over the course of 18 months, who were all unable to locate a leak. We had an air... Read more

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This company is the worst company I have ever used. "Old Republic Home Protection" has told me several LIES. The customer service reps are RUDE AND NASTY. I placed a service call on 1/15/16 and no one called and showed up to my home for two weeks. I have been on the phone with this company for weeks now. After I called about the service call no one was planning to call be about the service call to advised that NO TECH is able to come and repair... Read more

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Sure wish I had read this before buying this piece of *** policy. They claim not to have ANY electritions that work for them on the central coast of CA and it is up to me to find one. After calling around I found out why. They don't like to pay out at reasonable rates. Just try and find ANY electritions who will do a job for $100 (including the service call fee)! Under law all they have to do is keep asking for second opinions (each with an out... Read more

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I'm thinking about filing a consumer class action against old republic for the fraudulent denial of claims. If anyone is interested please contact me. twitwi007@yahoo.com

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