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1.5 Based on 10 reviews
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    • Being able to retell my problem 1
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    • Being lied to 3
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    • Waiting over 1 month for my replacement appliance 1
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This company is made up of a bunch of CROOKS, their intent is to take the money and provide no services. They have a half a dozen class action lawsuits against them. With 1051 BBB complaints one would think that you people will start asking questions about the integrity of this company that you sell products for. Here is my story: We purchased a home warranty from ORHP when we purchased our home in Oct. 2015. On Sunday July 10th our toilets... Read more

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my ac stop working. it turns on with cold air for like 15 minutes then shuts off. the technician they sent out checked the thermometer upstairs and down. he looked up in the attic and looked at the furnace, looked and not touched. he went outside and looked at the fan unit, nce again looked and not touched. then he suggested that the problem was a zone problem and that he doesnt handle zone but that he'd call someone. well an hour later i get a... Read more

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it is totally a waste of money, worth less, I paid $385 for it for over 12 years and they would not help me with a bathroom pipe leakage. They made me spend more money and they didn't cover anything they don't tell you upfront that they don't cover bathroom pipe leakages. They tell you in a pamphlet what they cover but then when it comes to coverage needed they tell you oh that is not covered that is an exception. they also replaced my top... Read more

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I do not even know where to begin with how disappointed we have been with ORHW; we will not be recommending them to anyone and will be advising the realtor who closed our house to look into other options for home warranty providers. We moved in 09/2014 and immediately noticed a leak; we then had several service providers (8-10 of them) out to our home over the course of 18 months, who were all unable to locate a leak. We had an air... Read more

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This company is the worst company I have ever used. "Old Republic Home Protection" has told me several LIES. The customer service reps are RUDE AND NASTY. I placed a service call on 1/15/16 and no one called and showed up to my home for two weeks. I have been on the phone with this company for weeks now. After I called about the service call no one was planning to call be about the service call to advised that NO TECH is able to come and repair... Read more

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Sure wish I had read this before buying this piece of *** policy. They claim not to have ANY electritions that work for them on the central coast of CA and it is up to me to find one. After calling around I found out why. They don't like to pay out at reasonable rates. Just try and find ANY electritions who will do a job for $100 (including the service call fee)! Under law all they have to do is keep asking for second opinions (each with an out... Read more

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I'm thinking about filing a consumer class action against old republic for the fraudulent denial of claims. If anyone is interested please contact me. twitwi007@yahoo.com

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Worse customer service ever!! DO NOT WASTE YOUR MONEY!! I called them because my water heater was leaking and the hot water was coming and going. It took a week for someone to come out. When the contractor arrived, he took one look at my water heater and was shocked it hadnt exploded yet. He said it's clear that the water heater had been leaking and there's corrosion in several areas. He said he was going to contact old republic and order a new... Read more

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I had a bad experience with this not honest company. they are selling words only but zero home protection. they are very clever playing with words and all their contractors sharing them the same lies to keep business. I have three contracts with them in three houses. I had 3 claims this year and all of them were denied. so, take care the story: a denied service for my AC. I talked to 4 persons from old republic and each one gave me different... Read more

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this is the biggest rip off i have ever encountered!!! please do not purchase. they out right lied to me about coverage and ended up costing me money for services they agreed to pay for and then backed out. If you want to be lied to and tricked into forking over your hard earned cash go for these guys!! Nothing but a racket! They make you think that you are getting something your not! Somebody is getting rich. Old republic Home Warranty is the... Read more

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