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1.6 Based on 13 reviews
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    • Being able to retell my problem 1
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    • Being lied to 5
    • Service 3
    • Waiting over 1 month for my replacement appliance 2
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After being consistent paying customers of ORHP for 7+ years (at $900 per year) we were dropped for renewal with NO ADVANCE NOTICE. After not receiving any communication from ORHP when we were close to our expiry date, I phoned the company to make our payment for the year. The rep advised that we were dropped but did not know why. We were transferred to a manager to inquire. We left a message with Jose to have a supervisor call us back. No one... Read more

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DO NOT USE ONE REPUBLIC HOME WARRANTY!!! They are a complete scam!! We recently purchased a home in Los Angeles and purchased the top plan with One Republic which was to cover everything and replacement if needed. A few months into owning the home our cooktop stopped working. We filed a claim and they sent out a repair technician. We waited all day for the repair guy to show up and he finally came at the end of his 6 or 8 hour window. He... Read more

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Avoid this company at all cost. They will not honor the contract and you will be forced to waste valuable time on every single service request. The legal contract you enter into is worthless unless you have hours and hours to spend enforcing it. The representatives are rude and are likely trained to decline claims as a first line response. I have not had one positive experience with this company and my home is less than 3 years old built by... Read more

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IT TOOK 2 MONTHS AND ONE DAY TO COMPLETE THE EMERGENCY REPLACEMENT OF HVAC SYSTEM THAT KEPT TRIPPING THE BREAKER. SORRIEST COMPANY I HAVE EVER DEALT WITH. NEVER AGAIN. I WISED UP AND CANCELLED THEM AFTER I HAD TO GET THE HELP OF THE ATTORNEY GENERAL FOR AL, CHANNEL 19, AND MANY MORE TO GET THE JOB DONE. I SPENT 41 DAYS IN THE HEAT OF 100+ DEGREE, NO AC/ NO WHERE TO DO EXCEPT IN MY CAR TO USE THE AIR CONDITIONING AND SPRAYING WITH WATER AND... Read more

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Old Republic Home Warranty - Charged $60 twice vice once
1 of 4

I paid Castle $60 on 7/21/3016 and ORHP sent another guy 7/30/2016 (atkins) because Castle DID NOTHING and they charged me $60 for same job and refuse to refund my money they took illegally. I have been trying to get a refund since 7/30/2016. All I get from them is that they are working on it. It didn't take them a month to get my money illegally, why is it taking over a month and they still can't figure out how to refund my money. the money... Read more

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I have had worse problems then that. They have lied to me for a month. I called an emergency on 7/27 breaker tripping for hvac. was told it could catch house on fire. HVAC needs replacing, they hired a company but can't get a HVAC for some reason for the company to install. Guess they are waiting to find a rebuilt one or used because it still hasnt been replaced and all they have done IS LIE DAY IN AND DAY OUT, CHANGE DATES, CHANGE LIES, ETC. I... Read more

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If your realtor "throws in a home warranty" make sure you dont use ORHP. We've had plumbing and AC problems at our house since we moved in, and just calling them and having someone show up is a nightmare. We have to call them an average of 5 times before we can get a service provider to show up. The service providers dont even want to work with them, so when you proactively call them, they are like "oh yeah we're booked solid for a month." ... Read more

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This company is made up of a bunch of CROOKS, their intent is to take the money and provide no services. They have a half a dozen class action lawsuits against them. With 1051 BBB complaints one would think that you people will start asking questions about the integrity of this company that you sell products for. Here is my story: We purchased a home warranty from ORHP when we purchased our home in Oct. 2015. On Sunday July 10th our toilets... Read more

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my ac stop working. it turns on with cold air for like 15 minutes then shuts off. the technician they sent out checked the thermometer upstairs and down. he looked up in the attic and looked at the furnace, looked and not touched. he went outside and looked at the fan unit, nce again looked and not touched. then he suggested that the problem was a zone problem and that he doesnt handle zone but that he'd call someone. well an hour later i get a... Read more

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it is totally a waste of money, worth less, I paid $385 for it for over 12 years and they would not help me with a bathroom pipe leakage. They made me spend more money and they didn't cover anything they don't tell you upfront that they don't cover bathroom pipe leakages. They tell you in a pamphlet what they cover but then when it comes to coverage needed they tell you oh that is not covered that is an exception. they also replaced my top... Read more

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